The vPSI Group Newsletter, H-E-A-R Say

In June 2009, vPSI Group launched its newsletter, H-E-A-R Say.  Those familiar with vPSI terminology will recognize the pun in the title that includes our acronym for the four components of all accidents: Harm, the unplanned Event, Acts of people, and Reasons for the acts.

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Here are all the issues of H-E-A-R Say, beginning with the most recent:

 

• Winter 2012: H-E-A-R Say, Volume 4, Issue 1

The Quest for "Why?"

How to Improve Your vPSI Metrics™

vPSI System™ Users' Forum

Combining Business with Pleasure

• Fall 2011: H-E-A-R Say, Volume 3, Issue 3

Should is a 4 Letter Word

Number Crunching

Weaver Brothers, Inc

Combining Business with Pleasure

vPSI's Brutal Mirror of Truth

• Summer 2011: H-E-A-R Say, Volume 3, Issue 2

Macondo: Lots of Analysis, Finally Some Action?

Pain Threshold

Rate Your IT Help Desk

Calling All vPSI "Graduates"!

How vPSI Impacts Users

• Winter 2011: H-E-A-R Say, Volume 3, Issue 1

What's Your Problem?  Really, We Want to Know...

What's it Worth?

Gary STEPS Up

The Contractor Conundrum

• Fall / Autumn 2010: H-E-A-R Say, Volume 2, Issue 4

Choose Your Partners Wisely

Assessing Accident Investigation Reports

What Was Custer Thinking?

• Summer 2010: H-E-A-R Say, Volume 2, Issue 3

Key Performance Indicators (particularly valuable for those who already have excellent traditional metrics)

Out and About

To Err is Human (stop over-reacting to individual errors  and start treating them sensibly)

Prevent Repeat Violations (once is bad enough)

• Spring 2010: H-E-A-R Say, Volume 2, Issue 2

Handling People Who Don't Follow the Rules (including a cost / benefit model of individual decision making)

Phew, That Was Close (an examination of the term Near Miss)

Good Corrective Actions

On the Podium

Spotlight On...Norma Hart

• Winter 2010: H-E-A-R Say, Volume 2, Issue 1

Shovel Ready (examining uses and misuses of the phrase Lost Time)

Accidents = Problems = Opportunities

Activities Disguised as Corrective Actions

Breaking Bad News

• Fall / Autumn 2009: H-E-A-R Say, Volume 1, Issue 2

The Habits of Highly Effective Problem Solvers

Getting Work Done Incident Free

Elements of a Plan

Happenings in Houston

• Summer 2009: H-E-A-R Say, Volume 1, Issue 1

Making the Most of Incident Investigations

About the "V" in vPSI Group

Back to the Future...

Happenings in Houston